online commerce

The Holy Grail of Online Commerce

Delighting customers is the holy grail of online commerce. But while it’s easier than ever to buy online, the overall customer experience can still be very frustrating. Brian Hecht, our serial entrepreneur, and advisor to many startups and digital media teams joins Hari Sreenivasan to discuss.

SciTech Now Episode 510

In this episode of SciTech Now, discover how researchers are developing the next generation Internet; the Holy Grail of online commerce; keeping up with the innovations of Healthcare; and the creation of metal Bubble Wrap.